Katrina.louisiana.gov > Frequently Asked Questions (FAQ)


Where do I find information on hurricanes and natural disasters?

How do I volunteer?

How may I donate money to relief efforts?

How do I report missing persons affected by Hurricane Katrina?

Where can I find information on patients evacuated from hospitals?

Where have the residents of Louisiana Nursing Homes in hurricane-impacted areas have been evacuated?

Where may I find airport information in the affected areas?

How may I report price gouging or find out more information?

How may I find information about school closures and enrollments in Louisiana?

How do I apply for disaster unemployment assistance?

How do I apply for unemployment insurance benefits?

How do I file a Hurricane Insurance Claim?

May I return to my home now?

 


Where do I find information on hurricanes and natural disasters?

The Web site of the Louisiana Office of Homeland Security and Emergency Preparedness provides a summary of information resources in the event of hurricanes and natural disasters that affect the state. It includes links to evacuation maps and phased evacuation schedule, active hurricane maps and forecast advisories, disaster assistance, parish offices, and state agencies:
http://www.ohsep.louisiana.gov/

The Communications Center of the Louisiana Office of Homeland Security and Emergency Preparedness is operational 24 hours a day, 7 days a week at 1 (800) 256-7036 or (225) 925-7500.

The Louisiana Citizen Awareness and Disaster Evacuation Guide, a six page PDF brochure, provides shelter information during hurricane evacuations, telephone numbers to obtain road closure information, family disaster supply kit list, radio stations that broadcast emergency information, telephone numbers for American Red Cross chapters in the hurricane evacuation areas, and weather terms. It is available online at:
http://www.lsp.org/pdf/Web_StateMap.pdf

In case of evacuation in Metropolitan New Orleans, a Contraflow Evacuation Route Plan is available online at:
http://www.lsp.org/lcadeg.html

The National Weather Service, National Oceanic and Atmospheric Administration, provides comprehensive information on storms and hurricanes, maps and charts, forecast tracks, wind and strike probabilities, and public advisories at:
http://www.nhc.noaa.gov/

Additional Information Resources:
Louisiana State Police
Road Closure Information 1(800) 469-4828
http://www.lsp.org/roadandincident.nsf

Homeland Security & Emergency Preparedness Contact Numbers, Parish Directory:
http://www.ohsep.louisiana.gov/Parish/parishoepnumbers.htm

Federal Emergency Management Agency
Disaster Assistance 1(800) 621-3362 or 1(800) 462-7585
http://www.fema.gov
Fact Sheet on what to do before the hurricane, during a hurricane watch or warning, and after the hurricane:
http://www.fema.gov/hazards/hurricanes/hurricaf.shtm

American Red Cross
Food, Shelter, and Financial Assistance 1(866) 438-4636
Louisiana Red Cross Chapters:
Acadiana Chapter
101 N. Pat Street
Scott, Louisiana 70583
Phone: (337) 234-7371

Central Louisiana Chapter
1808 Jackson Street
Alexandria, Louisiana 71301
Phone: (318) 442-6621

Louisiana Capital Area Chapter
10201 Mayfair Drive
Baton Rouge, Louisiana 70809
Phone: (225) 291-4533

Northeast Louisiana Chapter
414 Breard Street
Monroe, Louisiana 71201
Phone: (318) 323-5141

Northwest Louisiana Chapter
4221 Linwood Avenue
Shreveport, Louisiana 71118
Phone: (318) 865-9545

Southeast Louisiana Chapter
2640 Canal Street
New Orleans, Louisiana 70119
Phone: (504) 620-3105

Southwest Louisiana Chapter
916 W. McNeese Street
Lake Charles, Louisiana 70605
Phone: (337) 478-5122

St. Bernard Parish Chapter
2200 Palmisano Blvd.
Chalmette, Louisiana 70043
Phone: (504) 277-8163


How do I volunteer?

General Volunteers may dial 211 for anyone wanting to volunteer

Out of State: 1-800-749-2673

Medical Volunteers: The Office of Public Health is coordinating all medical professionals at 225-763-5763 or 225-763-5762.

Boat Rescue Volunteers 1-800-256-2749

Boat Volunteer Registration 225-765-2706


How may I donate money to relief efforts?

Governor Blanco has established this foundation to collect and distribute donations to private and public entities for disaster relief for losses and/or damages brought on as a result of Hurricane Katrina. Please make donations to the Louisiana Disaster Recovery Foundation, Inc. online at www.louisianahelp.org

To make a donation by telephone, please call: 1-877 HELPLA1 (1-877-435-7521)

To make a donation by postal mail, please send checks to:
Louisiana Disaster Recovery Foundation, Inc.
Fed. Tax ID No. 20-3399944
c/o Division of Administration
P.O. Box 94095
Baton Rouge, LA 70804-9095


Where may I find airport information in the affected areas?

Baton Rouge Metro Airport 225-355-0333

New Orleans Airport 504-464-0831


How may I report price gouging or find out more information?

Attorney General's Consumer Fraud Line/Price Gouging: 1-800-488-2770


How may I find information about school closures and enrollments in Louisiana?

Department of Education: 1-877 453-2721


May I return to my home now?

Conditions in the hurricane-impacted areas in Louisiana are very dangerous. Please bear with the emergency personnel and rescue teams; assessments will not begin until conditions are safe on the ground.

Information about damaged areas; please contact the local Office of Emergency Preparedness:

ASCENSION PARISH OEP: 225-621-8360

EBR PARISH OEP: 225-389-2100

WBR PARISH OEP: 225-346-1577

LAFOURCHE PARISH OEP: 985-537-7603

LIVINGSTON PARISH OEP: 225-686-3066

ST. BERNARD PARISH OEP: 504-278-4267

ST. CHARLES PARISH OEP: 985-783-5050

ST. JOHN PARISH OEP: 985-652-2222

TANGIPAHOA PARISH OEP: 985-748-3211

Inmates - All inmates in the Greater New Orleans area evacuated safe and sound. There will be no hotline through the Louisiana Department of Corrections for additional information. At this point the inmates have been spread throughout the state and will be returned when it is safe to do so.

Children in Detention Centers: Office of Youth Development at 225-287-7900

Evacuees in Need of Dialysis: 225-387-1333

 

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